Community Satisfaction Survey results

Published on 25 July 2022


Each year, the Victorian Government asks local government organisations to run community satisfaction surveys to find out what communities think of their local council’s performance.

We ran a survey at the start of this year to get your feedback on how we are tracking. While it’s disappointing to see that our results this year are lower in some areas than previous years, we are looking at the results to see what we can do to improve our services for you.

We are taking these results seriously and will make some changes to how we do business to work to improve our services for you. While we are aware that we are resource constrained due to rate capping, limited funding, and fewer staff than we’d like, we are committed to improving our services with the resources we have. 

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