Flood updates and information for Pyrenees Shire residents

Published on 08 November 2022

Flood October 2022.jpg

For a full summary of relief and recovery support available please see our updates on:



IMPORTANT: If you are affected by flood waters

  • For life threatening emergencies call Triple Zero (000)
  • If you have been affected by the floods but do not need immediate emergency assistance, please register your details online or call Council on 1300 797 363 to be put in contact with our dedicated response team.


Quick links:

Registration for affected residents
Relief and Recovery Centres
Emergency Relief Assistance
Waste Collection
Road Closures
Health Information


Parts of the Pyrenees Shire have been severely impacted by flooding.

Council teams have completed an initial round of post-impact assessment on residential properties throughout the Shire. Assessment will continue as required. If your property has been affected and we missed you for any reason, please call Council on 1300 797 363 and we will return to assess your property.
More rain is forecast in coming weeks, so please stay vigilant and if you live in a low-lying area near rivers and streams, be prepared and have a plan to leave.
Some roads remain closed (see below for a list). Please take care on when driving and observe signs, as roads might still have potholes and debris on them, even if the water has cleared.
Do not attempt to drive through floodwater, even if there are no signs. This could be the last decision you make. If it rains as predicted in coming days, the safest option is to stay off the roads.
Council is working with key agencies to monitor the flood situation and respond accordingly. Our role is to provide relief and recovery, and post-impact assessment on private and council land.
The SES is the lead agency for this emergency.
Please stay vigilant and activate your emergency plan early.
  • For advice and Local Flood Guides see the SES website.
  • For incidents and warnings visit VIC Emergency.
  • For weather warnings visit BOM.


Registration for affected residents

If you have been affected by the floods, please register your details online or call Council on 1300 797 363 to be put in contact with our dedicated response team.

Flood Relief and Recovery Centres

Relief and Recovery Centres are now open in Avoca and Beaufort to help community members affected by the floods get the information and support they need to assist with recovery.
If you need support or have questions about emergency grants or other resources available to help you recover, or you just need a break, you're most welcome to drop in to one of our Centres.
The Relief and Recovery Centre in Lexton is now closed. Many local residents have made contact with us at the Centre, but if you need assistance and have not yet spoken to our team, please call us on 1300 797 363 or visit one of the Centres in Avoca or Beaufort.


- Beaufort Community Resource Centre: 72 Neill Street, Beaufort
- Avoca Information and Community Centre: 122 High Street, Avoca
Hours of operation:
Avoca and Beaufort: Monday to Friday 10am-5pm and 10am-1pm on weekends
The Relief and Recovery Centers will stay open as long as there is a demand for these services.

Flood Recovery Hotline

The Victorian Government has a Flood Recovery Hotline. Visit www.vic.gov.au/october-2022-flood-recovery or call 1800 560 760 for for the latest information or assistance with:
  • navigating available supports
  • clean-up
  • free structural assessments
  • temporary accommodation
  • mental health and wellbeing support
The recovery hotline is open from 7.30am-7.30pm every day. Need an interpreter? Call the hotline on 1800 560 760 and press 9


Emergency Relief Assistance for community members

For a full summary of relief and recovery support available please see our Flood Recovery Community Update(PDF, 100KB).

The Victorian Government is providing emergency relief assistance for community members whose homes have been impacted by the current flood emergency in Victoria to help them to meet their relief needs. 

Emergency relief assistance is based on a fixed amount for each member of your household (adults and children). Payments of $580 per adult and $290 per child (up to a maximum of $2030 per eligible family) are available.
For more information and application details see: Vic Emergency Relief Assistance Payment
There is also Australian Government support available if you’ve lost income as a direct result of the October 2022 floods. The Victorian Floods Australian Government Disaster Recovery Payment will be available from 2pm on October 20.

For more information and application details see: Victorian Floods, October 2022 - Disaster Recovery Allowance

Relief Assistance for Businesses and Agriculture

For a full summary of relief and recovery support available see Support for Rural Business (PDF)(PDF, 88KB).

The Victorian Government is supporting primary producers across Victoria affected by the devastating floods to get back in business, with an initial $10,000 payment to primary producers directly affected by the floods to help them clean up, re-establish their properties, and get their businesses up and running again. See Primary Producer Flood Relief Program for details.

For more information on relief available to farmers affected by the October floods, including support available for loss of fencing or outbuildings, please contact our Manager Economic Development and Tourism, Ray Davies (Ray.Davies@pyrenees.vic.gov.au, p. 0434 668 359) or Business Support & Events Officer, Melissa Dimond (Melissa.Dimond@pyrenees.vic.gov.au, p. 0407 352 353).

Council's Manager for Economic Development and Tourism, Ray Davies, will be at the Natte Yallock Recreation Reserve on Thursday from 12-2pm to provide information and answer questions about support for business and agriculture.


Waste Collection

Despite ongoing wet conditions, waste and recycling services have resumed across the Shire.

We know many of you are frustrated by the delays to bin collection, and really appreciate your patience as we get things back on track.

Where road conditions allow, we have resumed normal bin collection. Recycling collection resumes from Monday 31 October on your scheduled day.

However, in some areas, our waste trucks are no match for the soggy, muddy and damaged roads.

We ask for your patience as we try carefully get to your property and collect bins without causing further damage to roads. Your driving safety is our priority.

It’s a day-by-day assessment and we’re working with our collection contractor to ensure they can get to, and get back from these impacted roads safely, without risking further delays and interruptions to waste collection.

Please leave your bins out on normal collection days and call Council on 1300 797 363 if your bin is not collected. This will help us prioritize road repair and get to you sooner.
In the meantime, you can drop off waste for free at our transfer stations. Transfer stations will accept 1 cubic metre of general household waste, approved green waste, e-waste and recycling. Fees are payable for some items such as tyres and oil.
Transfer Stations are located in Avoca, Beaufort, Landsborough and Snake Valley. See our Transfer Stations page for opening times. 


Disposal of flood damaged materials

You can call Council on 1300 797 363 to organise the collection of flood-damaged carpet and household furniture.

If possible, move these items onto an open space, like your nature-strip, for collection.  Please do not put normal household waste with flood-damaged items.

Council cannot collect building material such as, bricks and rubble, timber framing, panelling or trim, plasterboard, cement sheet, glass or any hazardous materials.

Council can arrange to have a skip dropped off if required, so please let us know if you need it.


Pyrenees Community Care

Pyrenees Community Care Services are operating as normal.


Road Closures 

Summary of local road closures in the Pyrenees Shire, updated Tuesday 22 November:

**PLEASE NOTE** This list covers roads that are the responsibility of Council. It is not a complete list of all road closures. Please ensure you check VicTraffic for all highway and main road closures if you need to travel.

- Dundas St remains closed at the Pyrenees Highway 

- Old Geelong Rd, between Eurambeen-Streatham Rd and Beaufort Carranballac Rd

Mt Emu
- Mortchup-Mount Emu Rd, between Chepstowe-Pittong Rd and Carngham-Streatham Rd
- Carngham-Streatham, between Skipton Rd and Beaufort-Carngham Rdhas now reopened after the completion of bridge works
- Mt Emu Settlement Rd, between Skipton Rd and Chepstowe-Pittong Rd has now reopened after temporary repairsNote: Traffic management signs are still in place
- Vite Vite Rd, between Glenelg Hwy and Mt Emu Ck  

- Tip Rd, between Stars Lane and the last house west of the township

- Stony Crossing Rd, between Sunraysia Hwy and Moyreisk-Redbank Rd 

Snake Valley
- Reservoir Rd

- Chepstowe Pittong, between Mt Emu Settlement Rd and Snake Valley-Morchup Rd

- Back Waterloo Rd, between Beaufort-Lexton Rd and Jones Rd

Drive with caution and follow signs and the direction of emergency services. Because of the weather conditions, signs may not have been placed on all roads that are too dangerous to use. Even if no signs are in place, never attempt to drive through flood waters. 

Keep updated on road closures at VicTraffic.


If your home is located in one of the warning areas and it is safe to stay, you may wish to use sandbags to reduce the threat of water entering your home. 

Sand and sandbags can be picked up at these locations (please call ahead to check availability):

  • Avoca – Avoca CFA shed. Contact Aaron McHoul –0438 653 387
  • Amphitheatre – Amphitheatre old CFA shed. Contact Allan Anderson – 0417 331 135
  • Lexton – Lexton CFA shed. Contact Tony Briody – 0427 182 030
  • Waubra – Waubra CFA shed. Contact is Arvin Gallagher – 0407 545 718
  • Beaufort – Goldfields Recreation Reserve, at the Agricultural shed (from Wednesday)

It’s important that you know how to correctly fill, lay, and place sandbags. Please read the SES Sandbagging Guide.


Health Information

Be careful when assessing and working with flood-impacted property and waste. Floods can cause harmful materials, such as asbestos, to shift or react.

If floodwaters have affected your property your septic tank system may also be affected, potentially impacting your health and the health of your family. Ensure children and pets are kept away from wastewater affected areas and do not use or flush your toilet until you know that the septic tank system is intact.

If your sceptic system is damaged, please call a plumber for assistance.

For more information on floods and sceptic tanks please visit the Victorian Department of Health.

Stay vigilant and be prepared

Further rain is forecast for the weekend and early next week. If you live in a low-lying area near rivers and streams, be prepared and have a plan to leave. You are encouraged to stay with family and friends if it is safe to do so.

If you’re on high ground but there is a risk of roads being cut, make sure you have enough supplies for at least 3 days.

Don’t go camping near rivers and streams, don't attempt to drive through floodwater, and check your private dam now. Consider trying to reduce your dam level with a pump or similar if possible. 

VIC SES Local Flood Guides and Sandbagging Guide can help you better understand your flood risk, how flood warnings work and how to prepare yourself, your home or your business.


This page was first published on Friday 7 October. Last updated: Tuesday 22 November 2022

Photo: Flooding impacting the Natte Yallock Recreation Reserve. Credit: Sammi Ross 

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