Rates and fees during Covid-19
Rates and waste charges can be deferred for up to six months interest-free. This is available to eligible ratepayers and businesses that put in an application. Council is also suspending all current legal action through debt recovery processes.
Please contact Council’s Rates Department on 1300 797 363 to apply for this measure.
Other Council Fees
Event fee refunds for events cancelled as directed by Government.
Pet registration fees can be paid for by a payment plan upon application.
Council wishes to offer a pro-rata registration fee refund to businesses that are forced or choose to temporarily close throughout this period.
The refund will apply from the 1st of April until the 30th of June, equating to a 25% refund of your annual fees.
Please use this link to confirm your current business status and to apply for a pro-rata registration fee refund.
If you have any questions or wish to discuss the operation of your business during this time, please contact us via email (email@example.com) or phone 1300 797 363 and ask to speak to Council’s Environmental Health Officer.
Building/development and planning permit extensions available upon application.
Eligible businesses and ratepayers can apply under Council’s Building and Planning Fee waiver policy for permit fee assistance.