Important notice: Due date extension for all rates payments

Due to the fire emergency, Council has extended the due date for all payments relating to rates to 31 March 2024. Outstanding amounts will not be charged interest during this time.

Residents who are experiencing financial hardship or need support to pay after this date are encouraged to contact the Council on 1300 797 363.


We are committed to ensuring that you understand how your rates and charges are calculated.

View the 2023/24 rates information brochure(PDF, 671KB).

If you still have questions about the calculation method for your property, please make contact with us.

When are my rates due?

Rates can be paid annually by a lump sum or in instalments.

If paying in full, payment must be received by 15 February each year. Ratepayers wishing to pay by instalments need to have the first instalment paid by 30 September each year, otherwise the payment must be made in full by 15 February each year.

Instalment due dates are:

First instalment due 30 September
Second instalment due 30 November
Third instalment due 28 February
Fourth instalment due 31 May

Unpaid rates will incur interest at 10.0%.