Maintain Existing Septic System

If you have a septic tank system it is important to get you tank desludged every 3-5 years or as required.  Not getting your tank regularly desludged may cause the system to fail and it can be very costly to repair. 

Septic Tank Desludge Service Providers

Please Note:
This is not a recommendation for any of the agents listed here or a guarantee of the quality of the work they do.  We will not be held responsible for any issues that you may encounter due to any of these agents providing an inadequate service or any costs that may be incurred during the service and maintenance process. 

There are other Desludge service providers not specifically listed here that may be able to provide this service. 

Are you a Septic Tank Cleaning business but not on this list?
Feel free to contact us about it on 1300 PYRENEES (1300 797 363)

All treatment plants must be serviced by a qualified person every 3 months in accordance with the Certificate of Approval of the system and a copy of the service report should be sent to Council.  

Aerated Wastewater Treatment Service Providers

Send us a copy of your report or invoice whenever you have your system Serviced or Desludged.  We will update the details of your system on our database.

Use this form to submit a Wastewater Service Report or a Septic Tank Desludge Report

Please fill out your details below and attach your report:

Name: * (required)

Email Address: * (required)

Address Line 1: * (required)

Address Line 2:

Town/Locality: * (required)

Post Code:

Property or Assessment Number

Septic Tank Permit Number

Select Type of Report being Submitted* * (required)

Treatment Plant Service Report

Desludge Report

Other Type of Septic System Report

Date of ServiceDate of Service

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The system must not be altered or modified, except with the approval of the Council. An Application to Alter must be obtained from Council before making any alterations to the system.  You also should not build anything over the top of any part of your Septic Tank system including the Absorption Drains.

Apply for a Permit to Alter(PDF, 571KB)

Please find below some useful information sheets about different types of wastewater systems and how to look after them.

Note: some of the systems outlined in the Information Sheets are for systems that are no longer approved to be installed and are a reference for people with existing systems only. 

Conventional Septic Tank with Absorption Trenches(PDF, 4MB)

Package Treatment Plants(PDF, 2MB)

Septic Tank with Sand Filter(PDF, 1MB)

Septic Tank with Reed Bed(PDF, 1MB)

Split Systems(PDF, 2MB)

Common Disposal Methods(PDF, 4MB)

In-situ and Other Historic Septic Tank Systems(PDF, 4MB)

Licensed Plumbing Practitioners' Responsibilities(PDF, 2MB)

Service Agents' Responsibilities(PDF, 1MB)

Land Owners - Considering Installing or Altering an Onsite Domestic Wastewater Management System(PDF, 3MB)

Operation and maintenance of onsite wastewater management systems - Home owners and Renters(PDF, 2MB)