Coronavirus Service Changes

Council is adapting to changes in relation to the Coronavirus COVID-19 pandemic. Regional Victoria will move to Stage Three restrictions as of Thursday, August 6. Please keep an eye on this page as it will be updated with service changes.

Pyrenees Shire Council is contactable via 1300 797 363. Resource Centre-specific questions to 5349 1183. Our email address for all services is


Customer Service 

The Customer Service centre in Beaufort will be available from 9am-5pm. The majority of office-based Council staff are still working from home, and therefore if a meeting is required it will need to be booked in advance.


Pyrenees Community Care

Community Care services will continue to be provided, with additional support available. Staff will follow best practice guidelines in protecting themselves and their clients from transmission of any disease. For a full list of available services, please click this link.

Meals on Wheels will continue as an essential service (provided by Beaufort and Skipton Health Service and Maryborough District Health Service). Social support activity groups have been cancelled.  Assessments and reviews for aged care services will be done by phone.


Avoca Community Car

Trips in the Avoca Community Car are restricted to urgent requirements only. Please contact the Library Services and Resource Centres Co-ordinator on 5349 1183 to discuss if your trip is eligible.


Project delivery

Council plans to continue with delivery of projects where safely possible and while contractors remain available.


Community Engagement

Council encourages community engagement on projects and activities via digital communication, phone and written resources.


Maternal and Child Health

Maternal and Child Health Nurses have resumed face to face consultations in our centres. There will be more time between appointments to allow families to exit our centres and the cleaning of any equipment used. Our nurses will be wearing face masks during consultations and parents will be asked to wear one as well. You will be encouraged to use hand sanitiser prior to entering the consulting room. Immunisations will still be conducted by appointments only until further notice.

We need to ask screening questions prior to seeing you. These will include;

Have you or anyone in the house been in close contact with a confirmed case of COVID-19?

Have you or anyone else in the house returned from overseas in the past 14 days?

Do you or anyone else in the house have symptoms of fever, cough or shortness of breath?

Have you or anyone in your household been in close contact with a suspected or confirmed case of COVID 19?

If you are feeling unwell, please do not come to your appointment. Please call us to discuss any concerns or questions you may have about the easing of restrictions in our service. Muffy: 0408540483 or Sally: 0417920480. Here is an information sheet from DHHS for parents: COVID-19-Information-Update-for-Parents-22-July-2020.pdf(PDF, 295KB)


Public immunisation sessions will be cancelled, immunisations will be carried out an appointment based system.


Supported Playgroup

Council’s Supported Playgroups in Beaufort and Avoca are suspended indefinitely.



Resource Centre opening times: Avoca and Beaufort will be open from 10.30am-4.30pm, Monday to Friday and Saturdays only from 10am-2pm. Social distancing and a patron limit of 20 people will apply. 


Caravan Park

The Beaufort Caravan Park is open for bookings, although only ensuite sites will be available. The Camp Kitchen and public amenities block will be closed. 


Public Toilets

Public toilets will remain open as per normal.  The cleaning regime has increased in our high use public toilets.


Playgrounds, Skateparks and other public facilities

Playgrounds, Skate Parks, public gym equipment and other public facilities are now available for public use. We would encourage you to carry hand sanitizer and or soap and water to wash hands prior to and after using public equipment.