Coronavirus Service Changes

Council is adapting to changes in relation to the Coronavirus COVID-19 pandemic. Regional Victoria is in Step Three of the roadmap to COVID-Normal.

Pyrenees Shire Council is contactable via 1300 797 363. Resource Centre-specific questions to 5349 1183. Our email address for all services is


Customer Service 

Customer Service Centre in Lawrence Street, Beaufort is open 9am-4pm. Please wear a face mask, sanitise your hands, provide your address details and adhere to social distancing while visiting us. Please do not attend if you are unwell. 


Pyrenees Community Care

Community Care services will continue to be provided, with additional support available. Staff will follow best practice guidelines in protecting themselves and their clients from transmission of any disease. For a full list of available services, please click this link.

Meals on Wheels will continue as an essential service (provided by Beaufort and Skipton Health Service and Maryborough District Health Service). Social support activity groups have been cancelled.  Assessments and reviews for aged care services will be done by phone.

Libraries and Resource Centres

Resource Centres are open providing all their usual services. Weekdays the centres are open 10am-4pm and on weekends 10am-2pm. Contactless library loans are still available. Please contact the library on 53491183 or 5465 1000 to reserve your items. A designated pick up point and time will be arranged. Please wear a face mask, sanitise your hands, provide your address details and adhere to social distancing while visiting us.  Please do not attend if you are unwell. You will have your temperature recorded, and if it is above 38 degrees you will not be allowed in the building.  


Avoca Community Car

Trips in the Avoca Community Car are restricted to urgent requirements only. Please contact the Library Services and Resource Centres Co-ordinator on 5349 1183 to discuss if your trip is eligible.


Project delivery

Council plans to continue with delivery of projects where safely possible and while contractors remain available.


Community Engagement

Council encourages community engagement on projects and activities via digital communication, phone and written resources.


Maternal and Child Health

Maternal and Child Health face-to-face appointments will only be offered for babies 0-4months, immunisations will be carried out on an appointment system and all other key ages and stages visits will be by phone. Nurses will need to ask screening questions prior to seeing you. These will include;

  • Have you or anyone in the house been in close contact with a confirmed case of COVID-19?
  • Have you or anyone else in the house returned from overseas in the past 14 days?
  • Do you or anyone else in the house have symptoms of fever, cough or shortness of breath?
  • Have you or anyone in your household been in close contact with a suspected or confirmed case of COVID 19?

If you are feeling unwell, please do not come to your appointment. Please call us to discuss any concerns or questions you may have about the easing of restrictions in our service. Muffy: 0408540483 or Sally: 0417920480. Here is an information sheet from DHHS for parents: COVID-19-Information-Update-for-Parents-22-July-2020.pdf(PDF, 295KB)


Public immunisation sessions are cancelled, immunisations will be carried out an appointment based system.


Supported Playgroup

Council’s Supported Playgroups in Beaufort and Avoca are suspended indefinitely.


Caravan Park

Caravan Parks are now open to bookings.


Public Toilets

Public toilets will remain open as per normal.  The cleaning regime has increased in our high use public toilets.


Playgrounds, Skateparks and other public facilities

Playgrounds, skate parks, exercise equipment are available for use.